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How to Manage your Medi-Cal Managed Care Plans

Every county has at least one managed care plan (MCP) that contracts with the State (DHCS) to provide mental health services to clients with mild to moderate impairment. DHCS requires that counties (the Mental Health Plan, or MHP) coordinate with the MCPs in their county to serve mental health clients at the appropriate level of care.

The following steps will allow you to manage the MCPs that are currently contracted in your county. This is done through the County Managed Care Plans list page and details screen.

How to Add a New MCP

  1. Click on the Search icon.
  2. Type in “County Managed Care Plans” in the search bar.
  3. Click to select “County Managed Care Plans (Administration)” from the search results.
  1. This takes you to the County Managed Care Plans list page. Click on the New icon.
  1. This takes you to the County Managed Care Plans – Detail screen. Enter in the MCP information. The name is required, but it’s best to enter as much information as you can.
  2. Click Save.

How to Modify an MCP

  1. Click on the Search icon.
  2. Type in “County Managed Care Plans” in the search bar.
  3. Click to select “County Managed Care Plans (Administration)” from the search results.
  1. This takes you to the County Managed Care Plans list page. Click on the Managed Care Plan that you want to modify.
  1. This takes you to the County Managed Care Plans – Detail screen. Make any changes to the MCP record.
  2. Click Save.

How to Remove an MCP

Sometimes an MCPs contract with DHCS is not renewed and therefore does not serve the Medi-Cal population anymore. This will require the MCP to be removed as an option so users cannot select this MCP. This is done by adding an end date to the MCP. Do NOT delete the MCP entirely. This can cause problems with previous records associated with this MCP.

  1. Click on the Search icon.
  2. Type in “County Managed Care Plans” in the search bar.
  3. Click to select “County Managed Care Plans (Administration)” from the search results.
  1. This takes you to the County Managed Care Plans list page. Click on the Managed Care Plan that you want to remove.
  1. This takes you to the County Managed Care Plans – Detail screen. Enter the end date for when the MCP will no longer be valid. It is ok to enter an end date that is in the future. Any documents that use this information will use the document effective date to determine if the MCP is active at the time of the document. If the document is outside of the MCP’s active range (e.g. the document is created after the end date of the MCP record), the MCP will not show as an option in that document.
    1. If there is not a start date, you must also enter a start date.
  2. Click Save.

Updated 7/10/24