Prescribing Controlled Substances: HID App Approval & Prescription Status

When a controlled substance is prescribed, there are a few other steps in the prescribing process. After selecting prescribe, the prescription preview screen will show. Here, and to the left […]
How to Place a New Medication Order

Step by step video guide here: https://vimeo.com/792363431/a5ef6a70f3 In this section we will be creating a New Order (Prescription). We will be starting from the Patient Summary Screen. Click New Order […]
How to Change a Medication Order

Step by step video guide here: https://vimeo.com/792363601/d60b5ef839 Changing a medication prescription can be done from the patient summary screen in the Rx system. Locate the medication list on the screen. […]
How to Refill a Medication

Re-ordering a medication can be done from the patient summary screen in the Rx system. Locate the medication list on the screen. Select box of medication. Click Re-Order. Re-Order screen […]
How to Discontinue a Medication

Step by step video guide here: https://vimeo.com/792363622/c24a25b04c Discontinuing a medication can be done in the patient summary screen of the Rx system.1. Select X of medication from the medication list […]
How to Add Medications Prescribed Elsewhere

Step by step video guide here: https://vimeo.com/792363537/0af7f897b0 If we want to document medications that the client is taking that were prescribed somewhere else or by another provider, we can do […]
Medication List

Step by step video guide here: https://vimeo.com/792363510/d0c30c1268 The Patient Summary screen in SmartCare Rx contains a medication list which can show all the medications a client is taking. This list […]
Medication History and Medication Visits

Medication History pulls data for that specific client from the Pharmacy Benefit Manager and provides a comprehensive list of prescriptions that have been filled for the customer (from any prescribers […]
How to search for a medication and suggestions if difficulty finding a specific drug

Type into the drug textbox. You can type in the first 3 letters of the medication and it will pull in matches. Of note, we will be switching the search […]
How to Troubleshoot if Having Difficulty Sending Prescriptions

Difficulty with Sending Prescription You may be getting logged off without realizing You may be getting logged off without you realizing it. Depending on what your county has set up […]